Cancellation Policy

At PAVL, we understand that plans can change. We strive to make our order management process as flexible and transparent as possible for our boutique customers.

Please review our cancellation guidelines below regarding how and when you can cancel an order placed on our store.

1. Order Cancellation Window

You can cancel your women's clothing order free of charge before it has been processed and dispatched from our New Delhi facility. Generally, orders can be successfully canceled within 24 hours of placement or prior to receiving a shipping confirmation email.

2. How to Cancel an Order

To request a cancellation, please contact our support team immediately via email or phone with your order number and details. If your order has not yet entered the packaging or courier handover phase, we will cancel it instantly and issue a full refund.

• Email: thepavl77@gmail.com
• Phone/WhatsApp: +91 9971610788

3. Cancellations by PAVL

We reserve the right to refuse or cancel any order under exceptional circumstances, such as unexpected inventory shortages, pricing discrepancies, or payment authentication failures. If your order is canceled by us after your payment has been processed, a full refund will be credited back to your original payment method promptly.

4. Post-Dispatch Cancellations

Once an order has been shipped and handed over to our courier partner, it can no longer be canceled. However, you are welcome to utilize our Returns & Exchange Policy once the package arrives at your doorstep.